Support

Contact

Email: destek@tomx.co

Including your device model, iOS version and app version helps us find the problem much faster. The app version is shown at the bottom of the Settings screen.

Common situations

• Levels will not load — check your internet connection. Levels are downloaded from the server on first launch.
• Ads do not open — ad inventory is not always available. If a rewarded ad does not load, no hint is granted, but the game plays normally.
• My progress disappeared — progress is tied to the anonymous record on your device. Deleting and reinstalling the app resets that record.
• A word is not accepted — our dictionary excludes proper nouns and some inflected forms. If you find a missing word, tell us and we will add it.

Account and data deletion

To delete your data, follow the steps on the Delete Account page.